For orders dispatched from/within Australia we use the services of Couriers Please, TNT deliveries.
The main reasons for using professional couriers are quick prompt deliveries (generally next business day delivery within Australia) and each parcel is traceable with its own tracking id. Most of the above mentioned companies have an online tracking system in which you can monitor the progress of your delivery with the chosen logistics company.
What are the costs of shipping?
The cost of shipping varies depending on each order and is calculated on weight, dimensions, destinations, method of requested delivery on each order.
Be sure to ask our sales team what the rates are.
The calculations we use are based on delivery services that you chose (pickups from our store is also available). But rest assured that we will always choose the best method of delivery for your order.
If you have an account with your own preferred logistics company you are also welcome to use that method, we will just require your account details for that company.
Is the delivery insured?
No, due items generally are sent via express couriers and are traceable by the couriers. We make it optional for orders to be insured if you like but the costs are extra and it varies depending on each logistical company.